How do you think Ealing Council should involve residents in making decisions that affect them? Residents are being asked for their views in a survey to shape the council’s first ever Community Charter.
A Community Charter is a document that outlines your rights and what you can expect from the council. It sets out the council’s approach to involving you in making important decisions and collaborating with you to bring positive changes to the community.
The survey includes questions for residents on:
• how they like to receive information from the council
• which services and decisions residents should have a say on
• what would make them more or less likely to get involved in local decision-making
By completing the survey and sharing your thoughts on what should be included in the charter, residents will be helping to ensure it meets the needs of all communities. This inclusive approach will put residents (or communities) at the heart of decision-making, ensuring that projects, policies, and services align with the diverse needs of the borough and prioritise those in greatest need.
The Community Charter Advisory Group, established in 2024, has been key in designing the survey and feedback collection methods to make sure all voices are heard. This 7-member group includes West London Queer Project, Southall Community Alliance, Golden Opportunity, Skills and Development, Education Skills and Development Group, Young Ealing Foundation, and Charity of William Hobbayne. They bring a wealth of experience and are dedicated to promoting inclusivity.
An inclusive charter
To help develop an inclusive charter, feedback will be collected from workshops with community groups representing people with protected characteristics.
Councillor Blerina Hashani, the council’s cabinet member for thriving communities, said: “We want to create a charter that promotes an open, inclusive, and transparent relationship between the council and residents.
“That’s why it’s vital that residents give feedback, to ensure we are hearing your views and being resident-led in our approach.
“The charter is your opportunity to let us know how we can improve on our engagement practices, and in ensuring the council can provide the right type of services to those who are in the greatest need.”
Sharmarke Diriye, programmes lead at Golden Opportunity Skills and Development (GOSAD), has played a pivotal role in designing the survey to encourage feedback from residents. He joined the advisory group with a vision: “I’ve seen first-hand how impactful it can be when communities come together to voice their needs. This charter will be a platform for everyone in Ealing to have their say and to ensure that our diverse voices are heard and valued.”
Take part in the survey
The survey will be open until Sunday 16 March. Take part online.
