Would you like to create positive change in Northolt? Ealing Council is launching a pilot scheme where volunteers from the community will work together with the council to come up with new initiatives that can help to shape services in the area.

Collaboration between local people and the council

The Community Service Design Centre is a new and innovative approach to improving, developing, and designing council services, and encourage greater collaboration with the local community. The pilot is happening in Northolt, and will launch in June 2023.   

Service design training

Volunteers will receive free custom-made service design training, which provides understanding and transferrable skills that can be used to create, make improvements or alterations to new and existing services.

Then, these trained designers will work with their community to identify problems, find out what the causes are, and explore design prototypes to identify potential solutions for positive change in Northolt.

The design centre will be based in Northolt Library with training delivered by Design Thinkers Academy. There will be six sessions, the first of which is planned for Saturday, 17 June.

Full details can be viewed on the council’s website.

Tap into your expertise

Councillor Peter Mason said: “We want to tap into the expertise of our local communities, who know best what’s needed in their areas. The council is creating opportunities for local people to have a real say in how services are delivered, and I’m really looking forward to hearing what our Northolt residents, working with council staff, come up with.”

If you are interested in applying, please fill in the application form by 5pm on Sunday, 4 June 2023.

Get in touch with communityservicedesigncentre@ealing.gov.uk for more information or to ask any questions.