Following ongoing concerns about odours in Southall raised by local residents, the council has appointed an environmental protection officer who will be on the spot to respond when concerns are reported.

The officer will be based in Southall and will respond to odour complaints during core hours (8am-4pm, Monday-Friday). Further recruitment is ongoing to allow for operational hours to be extended.

To allow the officer to respond to reports of odour, residents are asked to report it at the time of smelling it using either via the Odour Collect App or by emailing southallodours@ealing.gov.uk, both of which notify when an odour is reported so action can be taken promptly.

Residents can also call 07971 988907 and leave a message between 8am-4pm, but for prompt action it is best to report via the app or email.

Outside of the core hours of 8am-4pm, residents can also report through the out of hours reporting line on 020 8825 8111.

Council leader Peter Mason said: “Local residents have genuine concerns about their health and that of their families from the impacts of unpleasant odours, dust, noise and traffic.

“I am committed to leading an open, inclusive and transparent council that will engage with residents in the challenges they and the council face. The appointment of an environmental protection officer who will be based in Southall will make it easier for residents to report and also ensure that complaints are logged, witnessed and evidenced in order that they can be used in any future statutory abatement notice.”

You can read more on the steps being taken to address air quality around the old Southall Gasworks development area.